Ashland School District Technology Services Department
Need Technical Support?
Helpdesk support hours: Monday - Friday 8:00a.m. - 4:00p.m.
Allow up to 1 business day for response for student and parent requests, and up to 4 hours for staff. We can help resolve technical issues related to school software and devices. For technical difficulties with personal devices, please contact the provider of that service.
Students & Parents
To login to PowerSchool accounts, Canvas, One Drive & Student Email (grades 9-12), go to Online Tools
For tech support, contact a district support specialist at (541) 201-2600
Teachers & Staff
To view video tutorials and training information for the Office 365 suite: Word and Outlook, go to Office 365 Training and Learning Center
To submit a tech support ticket, go to https://www.ashland.k12.or.us/techticket
Department Director - Steve Mitzel
Network Engineers
Our District Network engineers design and implement network configurations, troubleshoot performance issues, carry out network monitoring and configure security systems. Essentially everything that operates on the district network, this team is keeping secure and operational.
Programming Developers
Our District Software Developers configure the applications that allow people to do specific tasks on computers or devices. Everything from teaching apps and attendance software to library and email systems. This team implements the core functionalities that users need.
Shahid Ali
John Doris
Jennifer Grisham
Tito Soriano
Support Technicians
Our District Support Specialists are responsible for analyzing, troubleshooting and evaluating technology issues. This staff supports the Technology Department, all school staff and external departments, students, and families, helping them remotely or onsite. Some specialists are tasked with giving instructions on how to use specific programs or working with other technicians to resolve problems.
Tucker Bacon
District Device Manager / Technician
Antione Perry
District Technician Supervisor
Site Technicians
Our site technicians are assigned to individual schools and are responsible for assisting teachers and staff with troubleshooting school IT hardware and software functionality.
Jackson Campbell
Mark Morrison
Mike Wong
