Ashland School District Technology Services Department

Department Director - Steve Mitzel

SM

Network Engineers

Our District Network engineers design and implement network configurations, troubleshoot performance issues, carry out network monitoring and configure security systems. Essentially everything that operates on the district network, this team is keeping secure and operational.

Programming Developers

Our District Software Developers configure the applications that allow people to do specific tasks on computers or devices. Everything from teaching apps and attendance software to library and email systems. This team implements the core functionalities that users need.

Shahid Ali

Shahid Ali

John Doris

JD

Jennifer Grisham

JG

Tito Soriano

TS

Support Technicians

Our District Support Specialists are responsible for analyzing, troubleshooting and evaluating technology issues. This staff supports the Technology Department, all school staff and external departments, students, and families, helping them remotely or onsite. Some specialists are tasked with giving instructions on how to use specific programs or working with other technicians to resolve problems.

Tucker Bacon

TB

District Device Manager

Willow Wind Technician

Antione Perry

AP

District Technician Supervisor

Sara Watson

SW

District Support Specialist

Site Technicians

Our site technicians are assigned to individual schools and are responsible for assisting teachers and staff with troubleshooting school IT hardware and software functionality.

Jackson Campbell

JC

AMS Technician

Tara Cottle

TC

Bellview & Walker Technician

Debbie Fitzpatrick

DF

Helman & TRAILS Technician

fa4agfvhga53yadsfavzs

Ashland Connect & GOA Technician

District Web Developer

Mike Wong

MW

AHS Technician

Getting Technical Help

The Helpdesk hours are Monday - Friday (when the district is open) 8:00a.m. - 4:00p.m. Please allow up to 1 business day for response for student and parent requests, and up to 4 hours for staff. We can help resolve technical issues related to school software and devices. For technical difficulties with personal devices, please contact the provider of that service.

Student & Parent

Go here to log in to PowerSchool accounts, Canvas, One Drive & Student Email (grades 9-12) Online Tools

Tech Support: Get in touch with a district support specialist. (541) 201-2600

Teacher & Staff

View video tutorials and training information for the Office 365 suite: Word, Outlook... Office 365 Training and Learning Center